Billing
Refund Policy
Last updated: August 8, 2026
We want you to be happy with Nexus Estimates. If you are not satisfied with your subscription, you can request a full refund within 30 days of your initial purchase or subscription renewal date.
How to request a refund
Refunds are processed by Stripe, our payment processor. To request a refund, email us at support@nexusestimates.com. Please include your account email and the reason for the refund so we can assist you quickly. You can also manage your subscription and payment methods from the billing dashboard.
Refund eligibility
Refunds are available for subscriptions cancelled within the 30-day refund period. Refunds are issued to the original payment method and typically processed within 5-10 business days, depending on your bank or payment provider.
After the refund period
Refund requests submitted after the 30-day period will be handled on a case-by-case basis. You may cancel your subscription at any time from your billing dashboard to prevent future charges.
Contact us
If you have any questions about this Refund Policy, please contact us at support@nexusestimates.com.